We work with Professionals who are interested in the following:

• High Profitability
• Balanced personal/professional life
• Excelling in the field
• Fully financial rewarded
• Delivering service rather than selling

The Professional Practice Checklist is just one of the assessments our clients may choose to work with in the coaching process. Peruse the 10 areas and then check the first groups to see if this might be of interest for you, too.

Professional Practice Checklist

A. Strong Client Relationship
B. Service, Value & Excellence
C. A Cost-Free Practice
D. Referral Generation
E. High Productivity
F. Practice Management
G. Empowered Clients
H. Personal Balance
I. Accounting & Profitability
J. Potpourri

A. STRONG CLIENT RELATIONSHIP

Clients hire a Professional because of their reputation or availability; they stay with the Professional because of the service they receive and because of the relationship that both parties create. Here's how to do more of this.

 I am ahead of my clients: I know what is next for them and they know I know this.
 I tell my clients what I want for them.
 There is virtually complete trust between my clients and me. They tell me everything that I need to know to be able to help them professionally.
 I do extra things for my clients regularly.
 I am proud of my clients and enjoy their company.
 I don't put up with much from my clients.
 My clients bring out my best work, consistently.
 I work only with the clients who are right for me and who are ready for my services.
 I show the good client how to be a great client.
 My clients bring out my best and keep me developing myself.

The Professional must continuously add value to the client and to the relationship in order to stay competitive. With the growing number of people entering your field, the Professional cannot afford not to be innovating and less than fully client-oriented. Here are benchmarks for providing value.

 I use an objective system to quantitatively assess my clients' satisfaction with my services and service.
 Quarterly meetings with key clients are conducted and changes are made to serve better.
 Moments of Truth for your organization are known and enhanced.
 I make 3 changes or upgrades each time I lose a client or make a mistake with a client.
 Service standards are written and are very high.
 I have and operate from a simple mission statement.
 Value is continuously being added to products and services, whether the client asks for it or not.
 Service and requests are fulfilled in record time, far faster than the clients expect.
 I have a strong reputation for being the best in delivering service in my field.
 I know what my clients want and need even before they do.